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In less than 3 months, TeQflo changed the conditions for AutoConcept's operations. In the starting position, all work was based on a proprietary insurance system. Nowadays HubSpot's CRM complements this company's business system and enables completely new working methods!
The next step meant that 12 flows and work processes were mapped to optimise according to the new conditions. Sales work can now be followed and digital marketing complements the corresponding analogue power. In addition, customer service is also possible based on the customer's needs.
AutoConcept's operations are based on their proprietary business systems. The information is therefore critical for enabling a good customer response. That's why TeQflo linked together over 50 data fields to give the organisation the right conditions!
AutoConcept is an exciting company and multiple gazelle from Kungsbacka that sells guarantees and vehicle insurance. This company creates a safer car ownership in Sweden, Denmark, Norway and Finland.
The company's proprietary business system is sharp on insurance but at the same time restrictive. Information was difficult to log and find, which hampered daily operations. Without collected information, collaboration between different departments such as sales, marketing, customer service, claims management and management was made more difficult. In turn, modern tools could not be used. The problem needed to be solved - the question was just how ...
The solution needed to support the needs of several functions, e.g. marketing, sales and customer support. A good CRM was needed to tie the business together. After careful evaluation, HubSpot was chosen - thanks to:
Implementation was challenging. In a company that has grown rapidly, TeQflo started by creating an understanding of the current situation. Twelve important work processes were identified and defined together with the company. In this way, an understanding was created of how the information would be adapted, displayed and integrated into the CRM - all for the data to be easy to log, find and use.