Privacy policy

GDPR compliance terms

• confirm that you are 16 years old or older;
• confirm that you was given consent to the processing of your personal data for all the following purposes:
  • Providing our services to you;
  • Billing, accounting and financial matters;
  • Send informative and marketing communications for the purpose of selling and raising brand awareness for the TEQFLO products and services;
  • Example such as:
    • Newsletters
    • Events
    • Meetups
    • Webinars
    • Product sales
    • Updates
    • Service windows
    • Read more in section E-mail communication
  • At the time when personal data is obtained, TEQFLO and it’s providers will provide you with all of the following information in the sense of Article 13 of GDPR:
    • the identity and the contact details of the controller;
      the contact details of the Data Protection Officer [see email address at bottom of this section];
      the purposes of the processing for which the personal data are intended as well as the legal basis for the processing;
    • the recipients or categories of recipients of the personal data, if any;
    • the criteria used to determine that period for which the personal data will be stored;
    • the existence of the right to request from the controller access to personal data, the right to rectification or erasure of personal data, the right to restrict of processing concerning the data subject or to object to processing, the right to data portability;
    • the existence of the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
      the right to lodge a complaint with a supervisory authority;
    • the provision of personal data is a contractual requirement, and a requirement necessary to enter into a contract, you are obliged to provide the personal data and informed about the possible consequences of failure to provide such data;
    • you as the data subject were informed of the possible risks of transfers abroad of EU;

• Processor and Controller responsibilities. If the European Data Protection Legislation applies to the processing of your Personal Data, the parties acknowledge and agree that:
  • TEQFLO and it’s providers are processors of that Personal Data under the European Data Protection Legislation;
  • You are a data subject, as applicable, under European Data Protection Legislation;
  • and Each party will comply with the obligations applicable to it under the European Data Protection Legislation.
• Subject Matter: TEQFLO’s provision of the Services to you according to Agreement. Your personal data will be shared with the chosen hoster.
• Duration of the Processing: period from entering into Terms until deletion of all your Data in accordance with the Policy.
• Nature and Purpose of the Processing: TEQFLO will process your Personal Data for the purposes of providing the Services to you in accordance with the Terms of Service. Also TEQFLO can process personal data for marketing purposes (excluding direct marketing in the sense of the Article 21 (2) of the GDPR). Also your Personal Data can be used in Google Analytics, etc.
• Categories of Data: Data relating to individuals provided to TEQFLO via the Services.

• Deletion by Customer. TEQFLO will enable you to delete your Data during the Term in a manner consistent with the functionality of the Services.
• Deletion on Termination. On expiry of the Term, Customer instructs TEQFLO’s to delete all Customer Data (including existing copies) from TEQFLO’s and it’s public cloud platforms systems in accordance with applicable law.

• TEQFLO’s Security Measures. TEQFLO will implement and maintain technical and organizational measures to protect Customer Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. TEQFLO may update or modify the Security Measures from time to time provided that such updates and modifications do not result in the degradation of the overall security of the Services.
• Security Compliance by TEQFLO Staff. TEQFLO will take appropriate steps to ensure compliance with the Security Measures by its employees, contractors and sub-processors to the extent applicable to their scope of performance, including ensuring that all persons authorized to process Customer Personal Data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality.
• Incident Notification. If TEQFLO becomes aware of a Data Breach, TEQFLO will: (a) notify you of the Data Breach promptly and without undue delay after becoming aware of the Data Breach (not later than 72 hours after having become aware of a Data Breach); and (b) promptly take reasonable steps to minimize harm and secure your Data.
• Delivery of Notification. Notification(s) of any Data Breach(s) will be delivered to either the Notification Email Address, by SMS or, at TEQFLO’s discretion, by direct communication (for example, by phone call or an in-person meeting). You are solely responsible for ensuring that the Notification Email Address is current and valid.
• Your Security Responsibilities. You agree that:
  • You are solely responsible for the use of the Services, including:
    making appropriate use of the services and the additional security controls to ensure a level of security appropriate to the risk in respect of the your Data;
  • securing the account authentication credentials, systems and devices you use to access the Services;
    backing up your Data;
  • TEQFLO has no obligation to protect your data that you select to store or transfer outside of TEQFLO’s and its Sub-processors’ systems (for example, offline or on-premises storage).

• Transfers of data out of the EEA. If the storage and/or processing of your Personal Data involves transfers of your Personal Data out of the EEA, and the European Data Protection Legislation applies to the transfers of such data, TEQFLO will ensure that TEQFLO as the data importer of the Transferred Personal Data enters into Contract Clauses with entity as the data exporter of such data, and that the transfers are made in accordance with such Contract Clauses.
• International transfers of data may also take place in the location of the previous transfers. In any case, third parties with whom certain personal data are shared will have previously accredited the adoption of adequate technical and organizational measures for the correct protection of the same. The transfers will be executed within the framework of the technical and organizational guarantees implemented as binding corporate rules by TEQFLO.

• Consent to Sub-processor Engagement. You specifically authorize the engagement of TEQFLO Affiliates as Sub-processors. In addition, Customer generally authorizes the engagement of any other third parties as Sub-processors.

• TEQFLO Data Protection. If you have any questions regarding the Cloud Data Protection, email us at [see email address at bottom of this section]

• Liability Cap. If Contract Clauses have been entered into as described in Section Transfers of Data Out of the EEA, the total combined liability of either party and its Affiliates towards the other party and its Affiliates under or in connection with the Agreement and such Contract Clauses combined will be limited to the Agreed Liability Cap for the relevant party, subject to Section Liability Cap Exclusions.
• Liability Cap Exclusions. Nothing in Section Liability Cap will affect the remaining terms of the Agreement relating to liability (including any specific exclusions from any limitation of liability).

If you have any questions about your data or information about you that we have stored, email us at dataprivacy@teqflo.com

Camera surveillance

This data protection notice informs you about who is responsible for video surveillance, the purposes for which video surveillance is carried out, and which rights you have with respect to video surveillance in your capacity as the data subject.

Controller:
TeQflo AB
(“TeQflo”)

Betselgatan 4
213 77 Malmö
Sweden
telephone: +46 10 51 00 900
e-mail: info@teqflo.com

You can contact our data privacy department at
e-mail: dataprivacy@teqflo.com

TeQflo uses video surveillance (live streams) to monitor security-relevant areas inside and outside its buildings and premises. In a few cases, videos are also recorded.

Several cameras have been installed as part of a “virtual patrol” of the building concerned in the framework of TEQFLO’s general security concept. This enables the outer facade of the building, as well as its immediate vicinity, to be assessed quickly at all times, without endangering the company’s own personnel. In doing so, public spaces are principally not subjected to general video surveillance and there they are masking has been used to only allow the relevant areas of that public space.

As soon as you enter an area covered by camera surveillance, you become the subject of this data processing.

TEQFLO has a legitimate interest in using video surveillance (point (f) of Article 6 (1) GDPR. It contributes significantly towards ensuring the most comprehensive security possible for its buildings and personnel in a way that both saves on, and protects the wellbeing of, its staff.
Depending on the prevailing circumstances of the locations concerned, we use the video surveillance to pursue the following goals:

• to secure the outer facade of the building against vandalism
• to perform the (necessary) monitoring of alarm-protected doors
• to detect illegal attempts to enter our premises
• to recognise blocked emergency exits
• Video surveillance allows counter-measures to be taken immediately in order to remedy defects in the above-mentioned points.

They not only serve to protect our buildings, but also your own personal safety and security. Local or national regulations which are in force at some of TEQFLO’s operating locations may also stipulate mandatory video surveillance of specific areas. The legal basis for such surveillance would then be, additionally to TEQFLO’s legitimate interest, a legal obligation in accordance with point (c) of Article 6 (1) GDPR.

Video data are only evaluated where required. TEQFLO may charge external service providers with evaluating the video surveillance. These then receive, in addition to the live streams, also access to recordings of the video cameras in their respective, contractually defined area of responsibility.

For infringements of house rules, perpetrations of criminal offences, and where legal guidelines so require, the recordings may, or must, be handed over to the law enforcement authorities.

Video material is not generally recorded or stored. Where recordings are made – namely in connection with a specific event, recordings triggered by an motion and/or alarm, or continuous recordings – they will be erased after the deadlines specifically defined for the location concerned, unless they are needed in the context of investigative proceedings. The erasure deadlines are possibly determined by national legal requirements. A standard erasure deadline of 96 hours applies in general.

Every data subject has a right of access in accordance with Article 15 of the GDPR, a right to rectification in accordance with Article 16 of the GDPR, a right to erasure (“right to be forgotten”) in accordance with Article 17 of the GDPR, a right to restriction of processing in accordance with Article 18 of the GDPR, a right to data portability in accordance with Article 20 of the GDPR, a right to object in accordance with Article 21 of the GDPR (specific information provided later on in this data protection notice). You also have the right to file a complaint with a supervisory data protection authority in accordance with Article 77 of the GDPR.

The data are provided when you enter an area covered by video surveillance facilities. At places where TEQFLO employs video surveillance, this will be indicated by appropriate signage. In areas in which video surveillance is required by law, we have no means of allowing you to reside in these areas without you disclosing your data (video surveillance) – even at your express wish. In all other areas, video surveillance may be waived, provided that you state your legitimate reasons (objection) to us beforehand, and provided that we are unable to provide any compelling legitimate reasons for the processing which outweigh your own interests, rights and freedoms (balancing of interests).

You have the right to object at any time on grounds relating to your particular situation to processing of personal data concerning you which is based on point (f) of Article 6(1) of the GDPR (processing of data based on a legitimate interest).

If you object, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or the processing is for the purpose of establishment, exercise or defence of legal claims.

Objections may be made via any of the contact channels detailed above. There are no formal requirements for submitting objections.

We modify and/or update this data protection notice, particularly in response to new technological developments, in response to amended statutory and/or official requirements and organisational changes. These modifications and/or updates are posted on our website at www.teqflo.com/privacypolicy.

Date of version: 2022-08-08